Frequently Asked Questions


How long have you been a hair stylist and makeup artist?

I received my Master Cosmetologist license March 2010 and have been working as a licensed hair stylist since then. I started cutting and styling hair almost a decade before I decided to pursue it as a career. I specialize in primarily in hair and makeup. I started offering makeup services October 2013, which is when I started Intensify by Patience.

 

Do you work out of a salon or studio? How far will you travel to provide your services?

Currently I prefer to travel to my clients on location. I do not own or work out of a salon or studio. I find that travelling to my clients is more convenient, especially for ladies with small children and a not-so-flexible schedule. There is no limit on the amount of miles I will travel to meet a client’s needs. A travel fee will be incurred that is dependent on the amount of miles I have to travel.

 

Do you offer air-brush makeup services?

No i do not offer air-brush makeup. I love the traditional process of makeup application. I know that air-brush is a big trend right now, but I feel that one of the things that should not be replaced by a machine or technology is the art of makeup. I’m not trying to knock air-brush because, done right it can look beautiful, but it is not something I’m interested in offering. I know several clients that have tried both air-brush and traditional makeup application and they prefer the latter. There’s nothing like the feel of a soft Kabuki brush massaging your face or the joy I experience from mastering a perfectly blended eyeshadow look. Just as air-brush is not for everyone, traditional makeup is not for everyone and I can acknowledge that.
 


What brands of makeup and hair products do you use?

I use a variety of makeup brands, both drugstore and professional. I have found that some drugstore brands work just as well as some of the professional makeup out there. Here is a list of brands that are in my kit:

RCMA, It Cosmetics, Juvia's Place, Violet Voss, Viseart, Gerard Cosmetics, Makeup Forever, Urban Decay, Maybelline, Too Faced, Benefit Cosmetics, L.A. Girl Cosmetics, Tarte, L’oreal, Lorac, Revlon, Smashbox, Ardell, Eylure, Stila Cosmetics, Sonia Kashuk, NYX, Anastasia Beverly Hills, etc.

As far as hair products, I am a Kenra fanatic!!!  I use the BEST hairspray on the market, Kenra Professional Volume Spray 25.  Nothing compares to Kenra 25 to me! I am a fan for life! I also use Kenra Platinum hot spray, thermal spray, and dry wax. Some other product brands I use are KMS, Design.Me, AG, it's a 10, Sebastian, Mizani.

 

Do you practice sanitation during sessions?

Yes I do! Sanitation should be important and a practice of any professional makeup artist. I use a freshly cleaned set of makeup brushes on each and every client, especially when servicing bridal parties/groups of ladies. I also do not use liquid eyeliner on my clients because any liquid form of makeup can easily hold and transfer bacteria from one person to the next from the applicator that comes with it. I use waterproof mascara and instead of applying mascara directly to a client's eyelashes, I apply the mascara to a separate disposable mascara wand for each coat to prevent double dipping. I apply lipstick to a palette or back of my hand before applying it to a client's lips, I never apply lipstick to lips straight from the tube unless I am giving/selling that tube to the client. I also sanitize my hands in between and before I touch each clients face. When I style hair, you will NEVER see me whip out a brush loaded with previous clients' hair or use bobby pins that have been used in anyone else's hair. I use separate, clean combs and brushes for each client and any bobby pins used are brand new.

 

Do I need to supply my own makeup and false lashes?

No you don’t. I provide EVERYTHING for my awesome clients! Isn’t that what you are paying me for? I have a heavy, black makeup kit busting at the seams with makeup of every kind for every skin type and need that I bring to each and every session.  I do not have the privilege of meeting each client before a session, so I come prepared with a spectrum of foundation and concealer colors for my combination/oily skin ladies, normal/dry skin ladies, and acne-prone/ scarred or blemished skin ladies. If you have an absolute favorite product that you own and would like me to use, I have no problem using it!  I am a HUGE advocate for false lashes and 95% of my clients ask for or get talked into wearing them, so I provide them at every session. My favorite lashes are the Ardell Demi wispies, Double wispies, and Double demi wispies. ABOVE ALL ELSE, I want my clients to feel comfortable and confident in how they look after a session with me.

 

How long will my makeup last? Will it come off easily and will I need to touch-up?

Are you planning on running a marathon? Do you plan on going deep-sea diving? Are you going to be constantly rubbing and picking at your face? If the answer to any of these is “yes”, then NO, your makeup won’t last past the first hour or two. With normal, daily activity, my makeup applications last 16 to 24 hours, even in Georgia’s notorious humidity and heat. I have had testimonial after testimonial of clients having to literally scrub their makeup off and clients whose makeup lasted through a day of running around with kids. I’ve even had clients sleep in their makeup, only to find it looked just as good the next day. The only thing that will need touching up are your lips and per request, I will provide a lip touch-up kit.

As far as makeup services, do you only offer full face makeup application? Do your hair services include a shampoo, condition, and blow-dry? What hair services do you offer?

I DO NOT offer “eye makeup only” services. I only offer full face makeup application, which includes:

Face primer and waterproof full coverage liquid or cream foundation
Eyebrow fill-in/sculpting
Waterproof eye primer, eyeshadow, eyeliner, mascara, false lashes
Waterproof concealer (blemishes, scars, and under eye)
Lip liner and lip color
Highlighter, bronzer/contour, blush, and soft focus no color setting powder
16 hour, moisture resistant makeup setting spray

I do not offer a price adjustment if you decide not to receive any of the above. I only offer hair STYLING services. Hair styling services include updos, half up half down, curls, and waves. Since I travel to my clients, your hair must already be shampooed and conditioned prior to my arrival. Depending on the situation, I do offer blow-dry services prior to styling for no additional cost.

 

Do you install clip-in extensions? What brand do you recommend?

Yes I am able to install clip-in extensions, however you are responsible for purchasing/providing them. I highly recommend purchasing the Bellami hair extensions. From experience, these have worked the best with hair styling and seamlessly blending in with your natural hair. Quality extensions such as these are an investment and with the correct care will last years. 

 

Do you service all skin types, colors, hair textures, and lengths?

Yes! I LOVE and celebrate diversity and even though it is yet to be reflected in the clientele I have built thus far, one of my goals is to build a reputation for being a makeup artist/hairstylist that anyone can use. I have spent my 7 years as a hairstylist encountering and servicing every hair type and length imaginable, and my makeup experience and skills grow with each and every client. I have not and will NEVER turn a client away based on skin type, color, hair texture or length! It is important for you, the client, to stay open-minded when it comes to what is possible and what will look good on your specific features. Not all hair styles can be achieved or suit certain hair types and lengths, just as not all eye makeup styles look good on every eye shape. I always try my best and hardest to meet and hopefully exceed the expectations of my clients. 

 

Do you require a deposit to hold my date and do you give refunds?

Yes I require a deposit. No I do not give refunds, all sales are final. I do not hold regular session or wedding dates without a non-refundable 50% deposit. 

Regular session deposits: A 50% deposit is due at the time of booking. If the appointment is held, the 50% deposit is credited towards your total cost. The remaining amount is due on the session date prior to my departure. If the client cancels for any reason, the deposit will be credited to a future session date within 6 months of the original date. After 6 months are up, you will be expected to pay a new deposit.

Wedding deposits: In addition to the bride’s 50% deposit, a 50% deposit from each bridal party member requesting a service is due at the time of booking in order for me to hold your wedding date. The remaining amount is due one week before the wedding. I do this to keep the wedding day as organized as possible on my part. All weddings operate according to some sort of timeline. One interruption in that timeline can throw the entire day off. It is best for everyone involved for me to know exactly who wants to be serviced so that I can communicate with the bride exactly how much time my part in the wedding day will take. This keeps everything going smoothly and on schedule.


 

When should I schedule my trial run with you? Where do you hold your trial runs?

Trial runs are held 6-8 weeks prior to your wedding date. From past experiences I have found that when brides schedule their trial run too far in advance that they end up changing their mind several times when it comes to the hair and/or makeup look that we created at the trial. On the day of the wedding they end up requesting a hair and/or makeup look completely different than what was rehearsed. While it's flattering to know that my clients have that much faith in me, I would rather not be put on the spot and risk doing something that the bride dislikes on a day when time is very limited and thousands of professional pictures will be taken. As stated previously, I solely travel to my clients for all of their hair and makeup needs. Trials are held at the client's home or location of their choice.

 

What if I have additional questions? How and when do I book you once I know my photo shoot/special occasion/wedding date? What forms of payment do you accept?

I am sure that some of you may still have questions for me and that’s totally fine! You can contact me at my email address patiencephinisee@gmail.com or go to the CONTACT tab and send me an inquiry about a question you may have or to begin the process of booking my services. I try to respond to inquiries as soon as I see them in my inbox, but please allow me a maximum of 24 hours from the time you sent it for a response. As soon as you know the date that you want to use me for, I would suggest sending me an inquiry. I accept the 50% booking deposit in the form of cash or debit/credit card via PayPal. I DO NOT ACCEPT CHECKS. I get inquiries several times a week, so the sooner you book and secure your date the better. I have had clients book a year and a half in advance while others have booked two weeks before their event. Either way, I look forward to hearing from you!