Frequently Asked Questions


How long have you been a hairstylist and makeup artist? Where are you based?

I received my Master Cosmetologist license March 2010 and have been working as a licensed hairstylist since then. I started cutting and styling hair almost a decade before I decided to pursue it as a career. I started offering makeup services October 2013 when I started Intensify by Patience. I am currently based in Warner Robins, GA.

Do you work out of a salon or studio? How far will you travel to provide services?

I do not own or work out of a salon, however I do hold appointments at my home in Warner Robins, GA. I also offer the option to travel to my clients. A travel fee will be incurred that is dependent on the amount of miles I have to travel. I love traveling both for leisure and business! I am willing to travel to any state within the USA and even internationally! So far I have serviced clients in Vermont, Washington, Wyoming, Montana, California, Tennessee, Florida, Alabama, The Carolinas, and all over Georgia.

Do you offer air-brush makeup services?

I do not offer air-brush makeup. I love the traditional, natural process of makeup application. I know that air-brush is a big trend right now, but I feel that one of the things that should not be replaced by a machine or technology is the art of makeup.
 

What brands of hair and makeup products do you use?

I use a variety of makeup brands. I would say my kit is 99% professional products and a few drugstore favorites. I have found that some drugstore brands work just as well as some of the professional makeup out there. Here is a list of brands that are kit staples:

Estée Lauder, Natasha Denona, Fenty Beauty, Glossier, RCMA, Makeup Forever, Urban Decay, Too Faced, Benefit Cosmetics, Tarte, L’oreal, Dose of Colors, etc.

As far as hair products, I am a Kenra fanatic!!!  I use the BEST hairspray on the market, Kenra Professional Volume Spray 25.  Nothing compares to Kenra 25 to me! I am a fan for life! I use the full range of Kenra styling products. Some other product brands I use are KMS, Design.Me, AG hair.

Do you practice sanitation during sessions?

Yes I do! Sanitation is important and should be a practice of any professional makeup artist. I use a freshly cleaned set of makeup brushes on each and every client, especially when servicing bridal parties/groups of ladies. I use waterproof mascara and I apply it to a separate disposable mascara wand for each coat to prevent double dipping. I apply lipstick to a palette or back of my hand before applying it to a client's lips. I never apply lipstick to lips straight from the tube unless I am giving/selling that tube to the client. I also sanitize my hands in between and before I touch each clients face. When I style hair, you will NEVER see me whip out a brush loaded with previous clients' hair or use bobby pins that have been used in anyone else's hair. I use separate, clean combs and brushes for each client and any bobby pins used are brand new.

How long will my makeup last? Will it come off easily and will I need to touch-up?

With normal, daily activity, my makeup applications last 16 to 24 hours, even in Georgia’s notorious humidity and heat. I have had testimonial after testimonial of clients having to literally scrub their makeup off and clients whose makeup lasted through a day of running around with kids. I’ve even had clients sleep in their makeup, only to find it looked just as good the next day. The only thing that will need touching up are your lips and I gift my brides a lip color. Bridesmaids/mothers are responsible for bringing their own touchup lipstick/gloss.

Do you only offer full face makeup application? What hair services do you offer?

I only offer full face makeup application, which includes:

Face moisturizer, primer, and waterproof sheer to full coverage liquid foundation
Eyebrow fill-in/sculpting
Eyeshadow, eyeliner, mascara, false lashes
Waterproof concealer
Lip color
Highlighter, bronzer/contour, blush
16 hour water-resistant makeup setting spray

I only offer hairstyling services on clean, dry hair. Hairstyling services include updos, half up half down, curls, and waves. Prior to your appointment, your hair must already be shampooed, conditioned, and completely dry.

Do you install clip-in extensions? What brand do you recommend?

Yes I am able to install clip-in extensions, however you are responsible for purchasing/providing them. I highly recommend purchasing the Bellami hair extensions. From experience, these have worked the best with hairstyling and seamlessly blending in with your natural hair. Quality extensions such as these are an investment and with the correct care will last years. 

Do you service all skin types, colors, hair textures, and lengths?

Yes! I LOVE and celebrate diversity! One of my goals is to build a reputation for being a makeup artist/hairstylist that anyone can use. I have spent my 12 years as a hairstylist encountering and servicing every hair type and length imaginable, and my makeup experience and skills grow with each and every client. I have not and will NEVER turn a client away based on skin type, color, hair texture or length! It is important for you, the client, to stay open-minded when it comes to what is possible and what will look good on your specific features. Not all hairstyles can be achieved or suit certain hair types and lengths, just as not all eye makeup styles look good on every eye shape. I always try my best and hardest to meet and hopefully exceed the expectations of my clients. 

Do you require a retainer/deposit to hold my wedding date/appointment and do you give refunds?

Yes, I require a retainer. I do not give refunds, all sales are final. The bridal contract and retainer are required to secure your date. Once payment is made and the bridal contract is signed, your date is secured on my calendar. Regular session deposits: A deposit is due at the time of booking. If the appointment is held, the deposit is credited towards your total cost. The remaining amount is due on the session date prior to my departure. If the client cancels for any reason, the deposit will be credited to a future session date within a year of the original date booked.

When should I schedule my trial-run with you? Where do you hold your trial-runs?

Trial-runs are held 6-8 weeks prior to your wedding date. This timeframe gives the bride the chance to narrow down what she wants to try at the trial. Trial-runs are mandatory! While it's flattering to know that some brides want to opt out of the trial because they have that much faith in me, I would rather not be put on the spot and risk doing something that the bride dislikes on a day when time is very limited and thousands of professional pictures will be taken. Trials are held at the client's home or location of their choice, however there may be a travel fee incurred. There is also the option to come to me in Warner Robins, GA.

What if I have additional questions? How and when do I book you once I know my photo shoot/special occasion/wedding date? What forms of payment do you accept?

I am sure that some of you may still have questions for me and that’s totally fine! You can contact me at my email address patiencephinisee@gmail.com or go to the CONTACT + CALENDAR tab and send me an inquiry about a question you may have or to begin the process of booking my services. As soon as you know the date that you want to use me for, I would suggest sending me an inquiry. I accept a non-refundable retainer/deposit in the form of cash or debit/credit card via PayPal or Venmo. I DO NOT ACCEPT CHECKS. I receive inquiries several times a week for a lot of the same dates, so the sooner you book and secure your date the better. I look forward to hearing from you!